Terms of Service
These terms govern your use of mysite-name's nail studio services across England. Please read them carefully before booking any appointments to ensure a clear understanding of our service approach, client responsibilities, and the appointment process.
1. Service Agreement
By booking our nail services—whether through online reservations, phone bookings, or in-person requests—you agree to these terms. Our nail services operate in compliance with relevant UK beauty industry standards and local authority regulations.
We provide professional nail care services through our qualified technicians across England, offering manicures, pedicures, nail enhancements, and nail art.
2. Service Scope and Professional Standards
Our services include nail grooming, polish application, nail enhancements, nail art, and foot care treatments. We focus on providing quality services using professional products and established techniques.
While we perform services to professional standards, individual results can be influenced by natural nail condition, lifestyle factors, and aftercare practices. We provide honest assessments and use our technical expertise to achieve quality outcomes.
3. Client Responsibilities
To ensure successful service outcomes, clients agree to:
- Arrive punctually for scheduled appointments
- Inform technicians of any allergies or sensitivities
- Disclose relevant nail health considerations
- Follow aftercare instructions provided
- Provide reasonable notice for cancellations
Clear communication about your preferences and any concerns helps us deliver services that meet your expectations.
4. Health and Safety Considerations
Our technicians follow strict hygiene protocols, but clients are responsible for informing us of any medical conditions, allergies, or sensitivities that might affect service suitability. We cannot perform services on nails with signs of infection or severe damage.
We reserve the right to decline services if we have concerns about client health or safety, or if the requested service might compromise nail integrity.
5. Service Packages and Pricing
Service prices are based on current product costs and technical time requirements. Additional charges may apply for complex nail art, extensive repairs, or add-on services, which will be communicated and approved before proceeding.
Price lists are subject to periodic review, and current pricing will always be confirmed at the time of booking.
6. Appointment Duration and Structure
Appointments are scheduled in standard time slots based on service complexity. Late arrivals may receive a shortened service to avoid impacting subsequent appointments, with full service charges applying.
We allocate sufficient time for each service while maintaining flexibility to address individual client needs and preferences during appointments.
7. Payment Terms
Payment is due upon completion of services. For appointments exceeding £50, we may require a deposit at booking. Package purchases require full payment in advance, with validity periods as specified at purchase.
Late payments may affect future booking availability. We reserve the right to require payment for outstanding balances before scheduling new appointments.
8. Service Longevity and Aftercare
Service longevity varies among clients based on multiple factors including natural nail type, daily activities, and aftercare adherence. We provide guidance on maximising service duration but cannot guarantee specific timeframes.
Following aftercare instructions significantly influences how long services maintain their appearance and integrity.
9. Technical Methodology and Approach
Our technicians employ various techniques aligned with industry best practices. While we follow standard service protocols, we remain responsive to individual client needs and may adjust approaches based on nail condition and client preferences.
Service approaches may be modified to ensure client comfort and nail health, always aiming to maintain quality standards.
10. Products and Materials
We use professional-grade products from reputable suppliers. While we take care to select quality materials, individual reactions can vary, and we recommend patch testing for clients with known sensitivities.
Clients may bring their own products, but we cannot guarantee results and may decline use if products appear unsuitable or compromised.
11. Cancellation and Rescheduling
Appointments may be rescheduled without charge with 24 hours notice. Late cancellations may incur a fee up to 50% of the service cost. Missed appointments without notice will be charged at full service rate.
Technician availability changes will be communicated as early as possible, with options for rescheduling or alternative technician assignment.
12. Service Adjustments and Corrections
We offer complimentary minor adjustments within 48 hours of service for issues related to workmanship. Adjustments for chips, breaks, or wear occurring after this period may incur charges based on the required work.
Service corrections require appointment scheduling and cannot be performed as walk-in services.
13. Liability Limitations
Our liability for services is limited to the cost of services provided. We cannot accept responsibility for individual allergic reactions, natural nail changes, or service outcomes influenced by factors beyond our reasonable control.
We maintain appropriate business insurance and follow industry hygiene and safety practices in our service delivery.
14. Terms Modification
We reserve the right to update these terms periodically to reflect changes in our services, UK regulations, or industry practices. The current terms are always available on our website, and continued use of our services constitutes acceptance of any updates.
For questions about these terms or our nail services, contact us at: [email protected].